Contact
Talk to the people who build Tashvi.
Tashvi AI is a small team. Everything below reaches the same inbox, and a person reads it — there is no ticket queue and no chatbot in front of us. Put the topic in the subject line and we will route it internally.
Email us
hello@tashvi.aiWe aim to reply within one business day, Monday to Friday. Paid plans are answered ahead of the free plan, and Pro and Studio ahead of Basic. If a reply has not arrived in two business days, send the message again — it is far more likely we never received it than that we ignored it.
Product support
Something did not generate, an export failed, a design is missing from your gallery, or the app is behaving in a way the documentation does not explain. Include the design URL, the browser you are using, and what you expected to happen — that is usually enough for us to reproduce it without a second round of questions.
Email us about product supportPlans, billing, and enterprise
Questions about which plan fits your studio, invoices, upgrades, downgrades, or refunds. Studios needing custom design limits, custom integrations, volume pricing, dedicated support, or on-premise deployment should say so in the subject line so it reaches the right person first.
Email us about plans, billing, and enterprisePrivacy and your data
Access, correction, and deletion requests, and any question about how your designs and account data are handled. We answer these ourselves rather than routing them through a form. What we collect and how long we keep it is set out in the privacy policy.
Email us about privacy and your dataPress, partnerships, and education
Interviews, product images, review units, integration partnerships, and jewelry schools who want Tashvi in a curriculum. Tell us your deadline and we will work to it.
Email us about press, partnerships, and educationCompany details
- Name: Tashvi AI, also written Tashvi.
- Founded: 2024 by Charles Nischal, a Diamond Graduate of the International Gemological Institute.
- Registered in: India. The service is sold worldwide and billed in US dollars.
- What we do: a browser-based AI jewelry design studio. We do not manufacture, appraise, certify, or sell jewelry.
More at About Tashvi AI, Privacy Policy, and Terms of Service. Building an integration? See Developer resources.
Contact details reviewed July 28, 2026.
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